GQ is a mindset that all team members posses. Everything they do matters because their names are tied in with their work. Literally. A GQ Book is created and travels down the production line with every home. Each section manager goes over a strict checklist and signs their approval.
GQ means that team members are more engaged and invested. More errors are avoided, and if they’re made, there’s a better chance that they’ll be caught before it’s too late. Less service requests are made. Customers have a peace of mind that their new home is built with excellence.
The GQ Book Journey
Everyone loves it when a good plan comes together. Each home is carefully reviewed to make sure that all of the details are ironed out and drafted into the master building plan. The print is signed off by the Sales Manager and the on-site Engineer.
Whoever said, “Don’t be square” would not fit in at Giles. Once a floor system is set properly and square, it lays the ground work for a solid build. To double check, the flooring station manager measures from corner to corner diagonally and signs his “x” on the line.
Two measured halves make a lined up whole. When the marriage walls on a multi-section home are set, the door and hallway openings must line up perfectly. A team member runs a 100’ tape from end to end measuring each opening. He writes the measurement on the stud and compares each section to make sure they match then writes his name in the GQ book to confirm. Once the home is set, everything fits together like a glove.
Check it once, shame on us. Check it thrice, there’s no shame in that! An experienced team leader compares the master building plan in the GQ book to the way the house looks. He highlights all of the specs to make sure that all of the “I’s” are dotted and the “T’s” are crossed.
We don’t just talk the talk, we walk the home. Before the home comes off the production line. The GQ book is handed to a senior team member. With over 10 years experience, they know what to look for, and they’ve worked hard to get to where they are. When they sign their name in the book, you better believe that it’s going to be right.